The domain named https://nandonjewellers.in/ belongs to Nandon Jeweller Private Limited established under the Companies Act 1956. The company has its registered office at Sadarghat, Aarambagh, Hooghly, West Bengal, India - 712601.

By accessing, subscribing and using any of the services displayed or written on the website you agree that you have read, understood, accepted, and agreed to the Terms and Conditions regardless of how you have subscribed to or used the services.

At Nandon Jeweller Private Limited, we value our customers and aim to provide them with optimum customer satisfaction and a seamless shopping experience.

Whether you are looking for the best jewellery shop near me or one of the most trusted jewelry stores near me, we are the right destination to serve your purposes righteously.

Order Cancellation Policy

• If an order is received against the deposit/exchange of old gold, the said order cannot be cancelled.
• If an order is placed through a credit card or cheque payment, the order can be cancelled only after 5 days from the date of order placement.
• In case of dishonour of a cheque (cheque bounce), an amount of ₹250.00 + GST will be charged to the owner or cheque issuer.
• Jewellery-making charges are applicable for order cancellation.
• An order cancellation must be done within 3 days from the day of order placement.
• The payable amount for a cancelled order will be refunded by cheque or transferred to the original payment source.
• A cancellation request after the stipulated 3 days will be subject to the replacement policy.

Nandon Jeweller Private Limited reserves the right to cancel any order for one of the below-mentioned causes:

• Limited inventory or unavailability of a product.
• Inadequate or incorrect customer information.
• Unsuccessful verification or an attempt to place a false order.
• Quality rejection during verification and inspection.
• Pricing errors, tagging errors, incorrect listings, or product information errors.
• Suspicious activities or fraudulent orders.
• Natural calamities, disasters, or unforeseen circumstances.

Cancellation Policy for Personalized or Custom-Made Jewellery

• Personalized or custom-made jewellery, including engraved items, bespoke artistry, and special designs for 22K gold necklaces, diamond earrings, gold chains, and gold lockets, cannot be canceled after 3 days once production has started.
• Contact us within 24 hours for possible changes when placing a custom order.

Cancellation policy for gold exchange and special orders

Orders involving a gold exchange or custom pricing (based on today's 22-carat gold jewellery rate) are final and cannot be changed or cancelled.

Refund Policy for Order Cancellation

• If a customer cancels an order under the terms and conditions of our cancellation policy or opts for no replacement for a returned item, a refund may be initiated.
• A refund is allowed and processed only if the company verifies and acknowledges that the product received by the customer is substantially different from the product ordered. This is confirmed after a rigorous verification process.
• No refund is applicable for gold coins purchased.
• If, after the verification process, the company confirms that the product sold to a customer has an inherent manufacturing defect—despite strict quality control—a refund will be provided upon request, or a replacement will be initiated automatically.
• A refund against a cancellation can only be initiated if the items are returned to Nandon Jewellers or Nandon Sona Khazana near you.
• A refund against a cancellation generally takes 10 to 15 days from the date of order cancellation.
• No refund is possible until our verification process is completed.
• Refunds shall be processed via an Account Payee Cheque issued in the customer’s name at the time of purchase or transferred to the original payment source used for the transaction.
• The payable amount for an approved cancellation will be refunded within 10-15 days via the original payment method.
• Processing time may vary based on the payment provider.

How to cancel your order

Cancelling an order is as simple as searching a jewellery shop near me and reaching a nearby store of Nandon Jeweller Private Limited.

For order cancellation, you can contact our customer support team and send us a cancellation request via email or over the telephone.

We entertain direct visit at our store for a cancellation request. You can search online with gold jewellery shop near me or gold jewelry store near me, you will find near jewellery shop of Nandon. Just visit there for a cancellation request.